FAQ

How can I specify something not in the customisation table?

You can write in the note in the customisation table.

How long does it take for creating custom curtains?

It usually takesaround 4 weeksto get your custom curtains delivered.

What is the return policy?

Since the curtains are custom-made, returns are only possible in the case of a manufacturing fault.

Do you sell blinders or electric curtains?

We don’t sell blinders or electric curtains at the moment. Since our orders are shipped from oversea, those options will add risks and complexity to our operation. We find our strongest competitive offering in selling fabric curtains.

Do you offer curtain installation service?

We do not offer installation service as our core business is selling fabric curtains. Installation in different areas would involve working with handyman in different areas. This is not in our current business scope.

If you're a handyman or installation company in Belgium or Netherlands and would like to work with us to make this possible, please fill out a contact us form.