Privacy Policy

Privacy Policy

Last updated: April 14, 2026

At Curtain Boutique, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Belgian privacy laws.

1. Who We Are

Curtain Boutique is the data controller responsible for your personal data. If you have any questions about this policy or how we handle your data, please contact us at:

  • Email: curtainboutique.be@gmail.com
  • Website: curtainboutique.be
  • Country: Belgium

2. What Data We Collect

We may collect and process the following personal data:

  • Identity data: name, surname
  • Contact data: email address, phone number, billing and delivery address
  • Transaction data: details of products purchased and payment history
  • Technical data: IP address, browser type, device information, cookies
  • Usage data: how you interact with our website
  • Marketing preferences: your preferences for receiving marketing communications

3. How We Collect Your Data

We collect data through:

  • Direct interactions (when you place an order, create an account, or contact us)
  • Automated technologies (cookies, analytics tools)
  • Third parties (payment providers, delivery partners)

4. How We Use Your Data

We use your personal data for the following purposes:

  • To process and fulfill your orders
  • To manage your account and customer relationship
  • To send order confirmations and shipping updates
  • To respond to your inquiries and provide customer support
  • To send marketing communications (only with your consent)
  • To improve our website and services
  • To comply with legal obligations

5. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

  • Contract performance: to fulfill your orders and provide our services
  • Legal obligation: to comply with applicable laws and regulations
  • Legitimate interests: to improve our services and prevent fraud
  • Consent: for marketing communications and non-essential cookies

6. Sharing Your Data

We do not sell your personal data. We may share your data with trusted third parties only where necessary, including:

  • Payment processors (e.g., Shopify Payments, Stripe)
  • Shipping and logistics partners
  • IT and website service providers
  • Legal or regulatory authorities when required by law

All third parties are required to handle your data securely and in accordance with GDPR.

7. International Transfers

Some of our service providers may be located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order data is typically retained for 7 years in accordance with Belgian accounting regulations.

9. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right of access: request a copy of the personal data we hold about you
  • Right to rectification: request correction of inaccurate or incomplete data
  • Right to erasure: request deletion of your personal data (right to be forgotten)
  • Right to restriction: request that we limit how we use your data
  • Right to data portability: receive your data in a structured, machine-readable format
  • Right to object: object to processing based on legitimate interests or for direct marketing
  • Right to withdraw consent: withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at support@curtainboutique.com. We will respond within 30 days. You also have the right to lodge a complaint with the Belgian Data Protection Authority (www.dataprotectionauthority.be).

10. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through our cookie consent banner or your browser settings.

11. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Curtain Boutique
Email: curtainboutique.be@gmail.com
Country: Belgium