Shipping Policy

Shipping Policy

Thank you for shopping at Curtain Boutique. We are committed to delivering your order as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates & Delivery Times

The delivery time is around 2 weeks after the custom curtains are made. Since it also takes 1-2 weeks to tailor the curtains. You can expect receive your order 4-5 weeks after placing your order. 

Free Shipping

We offer free standard shipping on all orders to Belgium and Netherlands for orders more than 100 euros. Shipping to other countries are also possible, please write a note to inquire. 

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website.

Customs & Duties

For international orders outside the EU, customs duties and taxes may apply. These charges are the responsibility of the customer and are not included in our shipping fees.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us at curtainboutique.be@gmail.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your shipment, please don't hesitate to reach out to our customer service team. We're happy to help!